Informativa sulla privacy

Privacy policy

I. How We Collect and Use Your Personal Information

We are committed to protecting the personal information you provide when using our APP, and we follow applicable laws and regulations in collecting, using, storing, and transmitting personal information, adhering to privacy protection principles to protect your information. Personal information is any information that can identify an individual, recorded by electronic or other means, excluding information processed anonymously.

Sensitive Personal Information: Sensitive personal information refers to data that, if disclosed or used unlawfully, may infringe on an individual's dignity or jeopardize their safety. This includes biometric data, health information, financial accounts, location data, and personal information of minors under 14 years of age.

Personal Information We Collect:

• Basic information (nickname, region, email, device number)
• Network identification information (system account number)
• Personal internet activity records (login history, page interactions, browsing duration)
• Sensitive personal information (location data)

How We Use Your Personal Information: We collect and use your personal information for the following purposes:

Core Functionality: To enable essential features such as registration, purchases, and payment processing.
Personalized Services: To recommend services, analyze browsing behavior, and improve the quality of our services.
Security: To prevent fraud and ensure the security of our platform.

II. How We Share, Transfer, and Publicly Disclose Your Personal Information

Sharing: We do not share your personal information with any third party outside Ticnote except in the following cases:

With your explicit consent
As required by law or regulation
To protect Ticnote, its affiliates, you, or the public
We may share your data with our affiliates or partners, subject to confidentiality agreements.

Transfer: We will not transfer your personal information except under specific conditions, such as with your consent or in accordance with legal requirements.

Public Disclosure: We may publicly disclose your personal information when required by law, regulation, or to protect our legal rights.

III. How We Protect and Store Your Personal Information

We take all reasonable steps to protect your personal information using industry-standard security protocols. We implement encryption, access control, and data isolation techniques to prevent unauthorized access, use, or modification of your personal information.

Retention and Deletion: Your personal information will be retained only as long as necessary to fulfill the purposes outlined in this policy. Once your account is closed or deleted, we will stop using your personal information and delete it within a reasonable timeframe.

IV. How You Manage Your Personal Information

You have the right to access, correct, delete, and request the transfer of your personal information. If you wish to cancel your account, we will verify your identity and comply with your request unless required by law to retain certain information.

V. How We Handle Personal Information of Children

Ticnote values the privacy of children and ensures that our products and services are not directed to children under the age of 12. We will only collect or disclose personal information from children with the consent of their parents or guardians.

VI. How Your Personal Information is Transferred Globally

In principle, the personal information collected and generated by our products through the Google Cloud service will be stored in the United States of America.

Because we provide our products or services through resources and servers located worldwide, your personal information may be transferred to, or accessed from, jurisdictions outside the country in which you use the product or service. Such jurisdictions may have different data protection laws. In such cases, we will ensure that your personal information is adequately protected. This includes ensuring that data protection standards in the United States are met, entering into contracts with foreign recipients to agree on mutual rights and obligations, informing you about the name of the foreign recipient, contact information, the purpose and method of processing, and the type of personal information being processed, and obtaining your consent when necessary. Additionally, we may implement security measures such as de-identification of data before cross-border data transfer.

VII. Notices and Amendments

This Privacy Policy will be updated periodically to provide you with better services and reflect Ticnote's evolving business. However, we will not reduce your rights under this Privacy Policy without your express consent. We will notify you of updates by posting updated versions on the Ticnote website, or by other appropriate means before they become effective, or by directing you to the latest Privacy Policy on our website.

For material changes, we will provide more prominent notice (we will explain specific changes to this Privacy Policy through email, SMS, or special notices on the browsing page).

Material changes, as defined in this policy, include but are not limited to:

(1) Significant changes in our service model, such as changes in the purpose of processing personal information, the type of personal information processed, and the way personal information is used;

(2) Significant changes in our ownership or organizational structure, such as changes resulting from business restructuring, bankruptcy, mergers, etc.;

(3) Changes in the primary recipients of personal information sharing, transfer, or public disclosure;

(4) Significant changes in your rights to participate in the processing of personal information and the way they are exercised;

(5) Changes in our responsible contact method and complaint channels.

VIII. How We Use Cookies and Similar Technologies

We use "cookies" when you visit the app. Cookies are small text files stored by the network server on a device's hard drive. We may use cookies and similar technologies, such as network beacons, to store user preferences and settings, monitor website performance, prevent suspicious activities, and detect fraudulent traffic and other violations.

IX. How to Contact Us

When you have other complaints, suggestions, personal information of minors or questions related to this policy, you can contact us by way of contacting customer service or by email at:

Email: service@ticnote.ai

Phone: 888-830-9974

Monday - Friday 9:00-17:00 (PST)